Features

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For Customers

Enjoy effortless ordering with OrderOnBot. Simply open a WhatsApp chat with the restaurant to browse the menu, customise your selections, and pay — all without leaving the conversation. Your order progress is tracked in real time, and reordering your favourites takes just a few taps.

Start a chat & explore the menu

Message the restaurant on WhatsApp to instantly view the menu, choose dishes, and add them to your cart.

Manage your cart & pay securely

Update your order as you go, then check out with safe, built-in card payments — no extra apps needed.

Track, receive, and reorder

Stay informed with live updates and estimated delivery times. Reorder past favourites in seconds for a quick, familiar experience.

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For Restaurants

Turn every order into an efficient, trackable process with OrderOnBot’s smart integrations.

Seamless POS & kitchen printing

Orders drop straight into your POS system and print instantly in the kitchen, reducing errors and wait times.

Integrated delivery management

Connect with your preferred delivery partners or manage your own drivers directly through the platform.

Real-time order updates

Keep customers and drivers in sync with live status updates — from kitchen prep to delivery completion.

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OrderOnBot Platform Features

OrderOnBot isn’t just an ordering tool — it’s your all-in-one growth engine.

All Key Features Grow Your Customer Advanced Marketing Enhance Your Business

Scalable Solutions for Growth

Whether you operate a single location or a chain of restaurants, OrderOnBot scales with your business. The platform’s flexibility ensures that it can grow alongside your business, providing consistent service and support across all locations.

Enhance Your Business

Conversational Commerce

Leverage WhatsApp’s chat interface to create a dynamic, interactive shopping experience. Customers can browse menus, place orders, and make payments—all within a simple chat conversation.

Key Features

Boost Customer Engagement

Utilise WhatsApp’s familiar interface to interact with your customers in real-time, offering personalised service and prompt responses to inquiries. This direct line of communication helps build stronger relationships and encourages repeat business.

Advanced Marketing

Wallet Center

Enhance customer convenience and loyalty with OrderOnBot’s integrated Wallet Center. Customers can manage their funds, make payments, and store digital vouchers or credits seamlessly within the platform. By offering a hassle-free payment experience, you not only attract new customers but also encourage repeat business.

Grow Your Customer

Secure Payment Integration

Enable customers to make secure payments directly within WhatsApp, offering a smooth and trustworthy transaction process.

Key Features

Conversation Marketing

Engage customers through personalised, chat-based marketing on WhatsApp. OrderOnBot enables you to conduct real-time conversations that promote your offers, new menu items, and events, creating a more interactive and effective marketing experience.

Advanced Marketing

Customer Loyalty and Referral Programs

Build and maintain customer loyalty through integrated rewards programs and incentivize referrals, all managed within the WhatsApp interface.

Key Features

Targeted Marketing Campaigns

Reach your customers where they are most active—on WhatsApp. With OrderOnBot’s advanced marketing tools, you can create and send targeted promotions based on customer location, preferences, and purchase history, driving more traffic to your restaurant.

Enhance Your Business

Advanced Marketing Tools

Utilise the Promotion Center to create targeted campaigns, send promotions directly through WhatsApp, and segment your audience by location for maximum impact.

Key Features

Integrated Delivery Options

Keep your delivery operations smooth by continuing to use your own drivers or integrating with external partners. Provide your customers with real-time tracking updates through WhatsApp, ensuring they stay informed every step of the way.

Enhance Your Business

Customer Retention Tools

Use data insights and targeted strategies to keep your customers engaged and coming back, ensuring long-term business growth.

Advanced Marketing

User Segmentation

Segment your customer base based on various criteria, such as location, purchase history, or preferences. This allows you to tailor your marketing efforts and offers, ensuring they reach the right audience at the right time.

Key Features

Refer a Friend

Encourage your existing customers to refer friends and family to your restaurant. With OrderOnBot’s referral program, customers can easily share their positive experiences and earn rewards for successful referrals. This organic growth strategy helps you expand your customer base while rewarding loyal customers for their advocacy.

Grow Your Customer

Customer Retention Tools

Use data insights and personalised follow-ups to keep customers engaged, encouraging repeat business through timely offers and reminders.

Key Features

Support for Table Booking

Allow customers to easily reserve tables directly through WhatsApp, streamlining the booking process and enhancing their dining experience.

Key Features

QR Code-Based Marketing

Distribute QR code-based leaflets to make it easy for new customers to find your menu and place orders. This simple yet effective tool helps attract new customers and increase sales.

Advanced Marketing

User Segmentation for Precision Marketing

Segment your customer base to tailor your marketing efforts more effectively. By targeting specific groups based on their behavior, location, or preferences, you can deliver more relevant promotions and increase your chances of success.

Enhance Your Business

Dedicated Support

Each business is assigned a dedicated local sales agent to assist with setup, daily operations, and ongoing support, ensuring you get the most out of the platform.

Key Features

Promotion Center

Effortlessly create and manage promotions to send directly to your customers on WhatsApp. Segment your audience by area to deliver targeted marketing campaigns that drive sales.

Advanced Marketing

Support for Businesses Chain

Whether managing a single restaurant or a chain, OrderOnBot scales to meet your needs, providing consistent service and centralised control across all locations.

Key Features

Customer Loyalty Programs

Implement and manage loyalty programs to reward your repeat customers. Foster customer loyalty and encourage repeat business with tailored rewards and incentives.

Advanced Marketing

QR Code-Based Leaflets

Distribute leaflets with QR codes that link directly to your WhatsApp ordering platform. This simple yet effective marketing strategy makes it easy for new customers to find your menu and place orders instantly. By placing QR codes on physical materials like flyers, menus, and posters, you can attract more customers and drive traffic to your restaurant.

Grow Your Customer

Abandoned Cart Recovery

Don’t let potential sales slip away. OrderOnBot’s abandoned cart recovery feature automatically sends reminders to customers who left items in their carts, encouraging them to complete their purchase and boosting your revenue.

Enhance Your Business

Efficient Order Management

Simplify your order process by managing everything within WhatsApp. From receiving orders to processing payments, OrderOnBot centralises your operations, reducing the need for multiple platforms and minimising errors.

Advanced Marketing

Customer Loyalty Programs

Implement loyalty programs that reward repeat customers, fostering long-term relationships and encouraging them to return more often. Whether through discounts, points systems, or exclusive offers, these programs help you retain valuable customers.

Enhance Your Business

Reordering Option

Make it easy for customers to repeat their favourite orders, increasing repeat business and customer satisfaction.

Advanced Marketing

Delivery Partners Integration

Continue using your own delivery drivers or integrate with external partners, all while providing customers with reliable, real-time tracking through WhatsApp.

Key Features

Seamless Table Booking

Allow customers to book tables directly through WhatsApp, making reservations easy and convenient. This feature not only enhances the customer experience but also helps you manage bookings more efficiently.

Enhance Your Business