The problem before

Sign-ups came in across Instagram, Facebook and text, and got lost between classes. Held seats went unpaid, class passes were tracked on paper, and no-shows left tutors teaching half-empty rooms with genuine members turned away.

The Order On Bot setup

Members now browse the timetable and book entirely in WhatsApp. Every seat is paid at booking or drawn from a class pass, cancellations auto-offer to the waitlist, and classes drop straight into the right tutor’s room — who runs their day from the WhatsApp “My Classes” view.

The member journey — all in WhatsApp

1. Messages the number from an Instagram bio or class poster — no app, no website.
2. Picks a class or a pass in a guided chat flow that only shows seats still open.
3. Sees the price and seats left, and confirms in the thread.
4. Pays in-app or uses a pass to lock the seat — confirmed instantly, or joins the waitlist.
5. Reminded the day before, then gets checked in and a nudge to book the next class.