Massage & Therapy

Fill your week with booked, deposit-paid appointments.

Massage therapists, spas and wellness clinics: clients browse treatments, pick a therapist and time, and pay a deposit on WhatsApp — and every appointment lands in your own booking mini-app. A real diary for both of you — not a chat thread to keep on top of.

Deposits upfront
Fewer no-shows
No new app
📱 One WhatsApp · two mini-apps — no chatting
CUSTOMER BOOKSCustomer-facing WhatsApp
Booking confirmed · appears instantly
BUSINESS MANAGESStaff-facing mini-app

Sound familiar?

Four everyday problems costing you time and bookings.

These are not small inconveniences. They interrupt paid work, delay cash flow and follow you home at the end of the day.

💆 The reality for busy therapists

You’re in the treatment room — and trying to run the front desk.

Clients expect quick replies, simple booking and easy payment, even while you’re mid-treatment and can’t get to the phone.

If this feels familiar, you’re not alone.
One connected system fixes all four↓
The pain points behind a typical working dayWorking day in progress
08:12
Pain point 01 · Missed enquiries
“I can’t answer — I’m mid-treatment with a client.”

The caller wants to book now. By the time you call back, they may have booked somewhere else.

What it costsA client you never get
10:40
Pain point 02 · Endless messages
“What day works? Which therapist? How long is the session?”

A simple booking becomes a long back-and-forth while you’re trying to work.

What it costsHours of unpaid admin
14:00
Pain point 03 · No-shows
“I kept the slot free — and they didn’t turn up.”

Without a deposit, the client has little commitment and the empty slot can’t be recovered.

What it costsLost time and income
18:15
Pain point 04 · Scattered information
“Was that booked in WhatsApp, my diary or a text?”

Booking details, client messages and payments live in different places — and you have to join them up.

What it costsStress after working hours
Every pain point comes from the same problem: a disconnected booking process.

OrderOnBot brings enquiries, bookings, deposits and appointment details together in WhatsApp.

Enquiry→Booking→Deposit→Diary

The full picture

See both sides of every appointment

Your customer books inside WhatsApp. You run everything from your phone or the portal.

Tap a tab to explore each journey→

Why clinics switch

Everything a busy therapy practice needs

💰

Deposits upfront

No deposit, no booking. Time-wasters and no-shows disappear.

📵

Never miss a booking

Requests come through WhatsApp even when you’re in a session.

📅

Everything in your diary

Appointments, therapists and slots in one calendar — no double-booking.

🔔

Reminders & updates

Automatic booking reminders and confirmations keep no-shows down.

📣

Win repeat visits

Broadcast seasonal offers to past clients in a couple of taps.

💳

Get paid faster

Deposits and balances collected in-app, straight to your account.

Case study · Massage & therapy

Appointments booked and paid — without picking up the phone

A busy massage & wellness clinic swapped DMs and a paper appointment book for one WhatsApp thread — and stopped losing bookings to missed calls.

💆 Massage & therapy clinic👤 4 therapists · 3 rooms📍 Leeds

The problem before

Calls went to voicemail while therapists were mid-treatment, and DMs came in across Instagram, Facebook and text. No-shows ate whole afternoons, deposits were chased by message and bank transfer, and the diary lived in a paper book plus the owner’s head.

The Order On Bot setup

Clients now browse treatments and book entirely in WhatsApp. Every booking picks a therapist and a real slot, is secured with a card deposit, and drops straight into that therapist’s diary — who runs their whole day from the WhatsApp “My Bookings” view.

WhatsApp Flows bookingTreatment & therapist menuStripe deposits & card holdsPer-therapist diariesIntake notesAuto reminders

The client journey — all in WhatsApp

  1. Messages the number from an Instagram bio or window sticker — no app, no website.
  2. Picks the treatment, therapist and a slot in a guided chat flow that only shows real availability.
  3. Sees the price and duration up front, and confirms in the thread.
  4. Pays the deposit by card to lock the slot — the booking confirms instantly.
  5. Reminded the day before, then the therapist takes any balance after the session.

Marketing

Fill your diary — marketing that runs itself

Every appointment quietly builds your client list. Then win back quiet clients, remind them when they’re due a visit, and reward referrals — all over WhatsApp, where messages actually get read.

Broadcast an approved WhatsApp offer to the right customers — audiences auto-sorted by booking history (New, Loyal, Big spender, Lapsed, At-risk) — now or scheduled, with delivered & read updating live.

portal.orderonbot.com
Marketing Suite template library — ready-made WhatsApp templates to use and send. Promotion Engine — automated retention and loyalty plays. Discount codes — vouchers customers redeem on WhatsApp. Customer segments — every customer auto-sorted by booking history (New, Loyal, Big spender, At-risk, Lapsed). Refer a Friend promotion setup — each customer gets their own code and share button.

Voice Agent

Never miss a call — even at 2am

A UK-English AI phone agent answers your line 24/7 and books the appointment end to end — straight into the same diary as WhatsApp and the portal. No missed calls, no voicemail tag.

Live call · Calm Therapy Rooms
📞
Caller ringsyour business line, any hour
↓
🤖
AI agent answersfinds the service, asks what’s needed
↓
📅
Checks your live diaryoffers real, bookable times
↓
✅
Books the appointmentsame diary as WhatsApp & portal
↓
💳
Secure WhatsApp pay linkdeposit paid in chat — never card on the call
✓ 24/7, UK English✓ One diary across phone, WhatsApp & portal✓ Secure WhatsApp pay link✓ Call data auto-deleted after 180 days
See the Voice Agent →

Pricing

Pricing that grows with your business

Start with bookings and marketing, add an AI assistant as you grow, or choose a tailored solution for multiple locations.

MOST POPULAR · SPECIAL OFFER ✨ AI-powered growth

Premium

For growing businesses that want to save time and convert more enquiries.

£49£19/ month
Limited-time introductory price
Everything in Basic, plus:
  • AI Chat Assistant
  • Instant answers to customer questions
  • 24/7 enquiry handling
  • Advanced automated marketing
  • Abandoned-booking follow-ups
  • Targeted customer campaigns
  • Advanced performance reporting
  • Priority support
Claim special offer
🧰 Essential tools

Basic

For solo professionals and small teams ready to simplify bookings.

£19/ month
Everything you need to get started:
  • WhatsApp booking system
  • Live availability and online diary
  • Booking confirmations and reminders
  • Deposits and card payments
  • Customer and booking management
  • Marketing campaign suite
  • Automated rebooking reminders
  • Essential business reporting
Get started
🏢 Built around your operation

Enterprise

For multi-location, multi-team and higher-volume businesses.

Tailored pricing
Everything in Premium, plus:
  • Multiple branches and locations
  • Central management dashboard
  • Team roles and permissions
  • Branch and group-level reporting
  • Custom booking journeys
  • Higher booking and message volumes
  • Bespoke integrations
  • Dedicated onboarding and account support
Contact our team
🚫 No long-term contract 🔒 Secure card payments 💬 Runs inside WhatsApp 🎯 Setup support included

Booking, payment-processing and WhatsApp message charges may apply. Promotional pricing is subject to offer terms confirmed before signup.