The problem before

Enquiries came in across Instagram, email and text while the team was on shoots. Dates were held without commitment, deposits were chased by message, and the calendar lived in email plus the owner’s head.

The Order On Bot setup

Clients now browse shoot types and book entirely in WhatsApp. Every booking picks a date and package, is secured with a card deposit, and drops straight into the studio calendar — run from the WhatsApp “My Bookings” view.

The client journey — all in WhatsApp

1. Messages the number from an Instagram bio or window sticker — no app, no website.
2. Picks the shoot type and a date in a guided chat flow that only shows real availability.
3. Sees the price and duration up front, and confirms in the thread.
4. Pays the deposit by card to lock the slot — the booking confirms instantly.
5. Reminded the day before, then gets their gallery link after the shoot.