The problem before

Enquiries came in across Facebook, email and text while tutors were teaching. Slots were held without commitment, deposits were chased by message, and the timetable lived in a spreadsheet plus the owner’s head.

The Order On Bot setup

Families now browse subjects and book entirely in WhatsApp. Every booking picks a tutor and a real slot, is secured with a card deposit, and drops straight into that tutor’s timetable — run from the WhatsApp “My Lessons” view.

The client journey — all in WhatsApp

1. Messages the number from an Instagram bio or window sticker — no app, no website.
2. Picks the subject, tutor and a slot in a guided chat flow that only shows real availability.
3. Sees the price and duration up front, and confirms in the thread.
4. Pays the deposit by card to lock the slot — the booking confirms instantly.
5. Reminded the day before, then books the next lesson in a tap.