Restaurants & Takeaways
Restaurants, takeaways and dark kitchens: customers browse your menu, order and pay for delivery or collection right inside WhatsApp — and every order lands in your own kitchen mini-app. A real order screen for both of you — not a chat thread to keep on top of.
Sound familiar?
These are not small inconveniences. They cost you orders, eat your margin and pile stress on every service.
Customers expect a quick menu, an easy order and instant payment — even when the kitchen is slammed and no one can answer.
The phone rings mid-service. By the time you call back, they’ve ordered somewhere else.
Taking orders by phone or DM means missed items, mistakes and remakes.
Marketplace apps eat your margin on every order — and keep your customer’s details.
Orders, customer messages and payments live in different places — and you have to join them up.
The full picture
Your customer books inside WhatsApp. You run everything from your phone or the portal.
Why restaurants switch
Card, Apple Pay & Google Pay taken up front — no chasing, no chargebacks.
Orders come through WhatsApp even at the busiest service.
Orders, items and status on one screen — no scattered tickets.
Dispatch drivers; customers get automatic “on its way” status updates.
Broadcast offers to past customers in a couple of taps.
Payments collected in-app, straight to your account — no marketplace commission.
Marketing
Every order quietly builds your customer list. Then win back lapsed customers, push a slow-night offer, and reward referrals — all over WhatsApp, where messages actually get read.
Broadcast an approved WhatsApp offer to the right customers — audiences auto-sorted by booking history (New, Loyal, Big spender, Lapsed, At-risk) — now or scheduled, with delivered & read updating live.
Voice Agent
A UK-English AI phone agent answers your line 24/7 and takes the order end to end — straight onto the same kitchen screen as WhatsApp and the portal. No missed calls, no voicemail tag.
Platform
OrderOnBot routes every order through a reliable, restaurant-ready workflow. Payments are verified, tickets are created and status updates are automated — all without extra tabs or manual re-entry.
Integrations
OrderOnBot plugs into the tools you already use — point of sale, food-ordering platforms and delivery management — so orders flow straight to the kitchen with no double entry.